AppleCare Protection Plan for iPod nano 1G, 2G, 3G; iPod shuffle 1G, 2G | 
 enlarge | Brand: Apple
Category: CE
List Price: $39.00
Buy New: $26.37
You Save: $12.63 (32%)
New (9) from $26.37
Rating:  5 reviews
Format: Cd-rom
Platform: Mac Os X
Media: Electronics
Autographed: No
Memorabilia: No
Batteries Included: No
Operating System: Mac OS X
Shipping Weight (lbs): 3
Dimensions (in): 0.1 x 0.1 x 0
Warranty: Extended service agreement
MPN: MA964LL/A
Model: MA964LL/A
UPC: 885909163700
EAN: 0885909163700
ASIN: B000N8RHBE
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Condition: New, Apple Retail Box, from the Mac & iPod Leaders Since 1988
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| Features:
| • | Compatibility: iPod nano 1G, 2G, 3G; iPod shuffle 1G, 2G |
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Product Description
Brand new Full Retail box
Amazon.com Product Description
Every iPod comes with complimentary single-incident telephone technical support within 90 days from the date of purchase and one year of hardware service coverage. The AppleCare Protection Plan for iPod extends your service and support coverage for your iPod, its included accessories, and iTunes to two years from the original purchase date of your iPod. This AppleCare plan (MA518LL/A) cover the iPod touch and iPod classic. With this plan, you get direct access to Apple experts for answers by phone and anytime access to web-based resources. Should your iPod or the included accessories need service, Apple-authorized technicians will repair it or provide a replacement using genuine Apple parts. (For iPod touch or iPod classic, see the MA518LL/A AppleCare Protection Plan.) 
Extend your coverage to two years of service and expert telephone support. | Key Features
Comprehensive service and support - Extends telephone support up to two years
- Extends hardware coverage up to two years
- Provides expert support for both Mac and Windows users
Protection for the iPod and iTunes solution - Covers iPod and included accessories: iPod battery, iPod earphones, other accessories in the iPod box
- Supports iTunes and connection with iPod
Quality and convenience backed by Apple - Offers award-winning technical support
- Provides a convenient toll-free telephone number
- Guarantees genuine Apple replacement parts
- Permits transfer of the plan between owners
Investment protection
Apple recommends that you purchase the AppleCare Protection Plan with your new iPod to take maximum advantage of the coverage the plan provides. This comprehensive plan is available for all iPod models within their one-year limited warranty that connect to either Macintosh computers or Windows PCs. One Number to Call for Help
Because Apple creates both the iPod and iTunes, they form a truly integrated solution for digital music and more. If you ever have a question about their use, you'll have direct telephone access to Apple's own technical support group--the people who know iPod and iTunes best. AppleCare representatives can help troubleshoot your iPod and its connection with iTunes. Apple offers the same complete service for both Mac and Windows users. Peace of Mind at Home or on the Road
With iPod, you can take your entire music collection everywhere you go. But should your iPod need service, the AppleCare Protection Plan gives you the peace of mind of knowing that Apple provides global repair or replacement coverage.
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| Customer Reviews:
 Great product May 8, 2008
Tami Carter
I had no problems registering. This is an awesome product at a good price. I think this is the cheapest place you can get it.
The best deal for making sure you don't have ANY problems! February 22, 2008
Capt.D (San Diego, CA)
Apple Care is a required addition to anything Apple, both for peace of mind and just in case; when I've have needed it they have come through with "flying colors"...
No Problems Registering, Hopefully Will Never Have to Repair! January 3, 2008
Lynn Ellingwood (Webster, NY United States)
I did not find any problems registering and hopefully won't have to use to repair. I have had Apple protection plans for my imac and emac in the past and when I had problems, it was replaced easily and for free. I have a high regard for Apple and their care plans.
No problem with registration or repair December 16, 2007
John F. Ryan (Lake Mary, FL USA)
14 out of 14 found this review helpful
I had no problem registering the iPod on line, even though I bought it from Amazon. The registration does require filling out an online form and choosing an "Apple ID", but the defaults are set NOT to send any advertising emails. etc.
I did have an opportunity to use the AppleCare warranty about a year after buying my Nano (battery didn't hold charge). The telephone call did take about 12 minutes on hold (daytime hours), but the tech rep offered either to send me a return box (free shipping), or I could take the Nano to an Apple store and exchange it. My closest Apple store is a tank of gas, so I exchanged by mail. The box came in 2 days, and the Nano was returned within a week. I can't tell whether it was the same unit or a refurb, but it was in pristine condition.
My experience isn't unique; Consumer Reports regularly lists AppleCare as the best tech support in the electronics industry.
 Great protection ... pain in the rear to register ... October 1, 2007
kre8iv1 (Flemington, NJ)
18 out of 23 found this review helpful
I bought (2) 2nd generation iPod Nano's, and (2) AppleCare Protection plans (ACPP).
Amazon's price for the ACPP's was GREAT!
APPLE's registration process was NOT.
I could NOT register either iPod online. Both produced error messages and I had to call Apple directly. Both calls lasted at LEAST 20 minutes each.
For one iPod, I actually had to fax them my receipt because the item had been on the SELLER'S shelf for over 90 days and Apple had to verify that I had actually purchased it legally.
For the other iPod, I purchased it DIRECTLY FROM APPLE as a refurbished unit, and I STILL had to call them to register it! Seems that even though the serial number displayed on the screen and etched onto the back of the unit matched each other, neither one of those matched the one on the Apple invoice!
I know this entire process was set up to prevent theft/bootlegging, however it is just annoying and time consuming for me, the true purchaser.
Let's hope I NEVER have to call Apple to actually utilize one of them!!!!
NOTE: on 11/8/08 I DID have to utilize my ACPP because my one iPod battery was not charging properly. I walked into my local Apple store at my scheduled appointment time with a copy of my ACPP and I walked out 5 minutes later with a replacement iPod. No problems, no questions, everything was easy and quick. I'm glad to know that my initial difficulties with registering my 2 iPod's were redeemed with the ease of replacement at the store! When I buy a new iPod I will be back to get another ACPP on Amazon.
Thank you Apple, and thank you Amazon!
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